Regional ombudsman programs are available to help all Family Care members with grievances and appeals. Both ombudsman programs will typically use informal negotiations to resolve your issues without a hearing.
Wisconsin Board on Aging and Long Term Care
Ombudsmen from this agency provide advocacy to Family Care members age 60 and older.
Board on Aging and Long Term Care
1402 Pankratz Street, Suite 111
Madison, WI 53704-4001
Disability Rights Wisconsin (DRW)
Ombudsmen from this agency provide advocacy to Family Care members under age 60.
Disability Rights Wisconsin
131 W. Wilson St., Suite 700
Madison, WI 53703
Madison Toll-free: 1-800-928-8778
Milwaukee Toll-free: 1-800-708-3034
Rice Lake Toll-free: 1-877-338-3724
Independent Living Resources
4439 Mormon Coulee Road
La Crosse, WI 54601